Privacy Policy
Tus Trámites en México LLC
Last Updated: November 26, 2025
Tus Trámites en México LLC ("TTEM", "we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
By using the Platform, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information Provided by the User
- Name
- Email address
- Phone number
- Uploaded documents
- Addresses for shipping or processing
- Information provided in service inquiries
1.2 Automatically Collected Information
- IP address
- Device type
- Browser used
- Pages visited
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Provide translation, apostille, and administrative services
- Respond to inquiries and provide quotes
- Process payments
- Deliver documents
- Improve website functionality
- Comply with legal obligations
We do not sell personal information to third parties.
3. Sharing of Information
We may share your information only with:
- Government agencies for apostille or document processing
- Shipping carriers (FedEx, UPS, USPS, DHL, etc.)
- Payment processors
- Service providers assisting in operational processes
- Authorities when legally required
We do not share your information with any entity for marketing purposes.
4. Document Security and Confidentiality
- We treat all documents with strict confidentiality.
- Access is limited to authorized personnel only.
- Physical and digital safeguards are implemented to prevent unauthorized access.
5. Data Retention
Documents and personal data may be retained for:
- Up to 90 days after service completion (apostille/translation)
- Longer when required by law or business necessity
Unclaimed or unnecessary documents may be securely destroyed.
6. User Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your data (unless restricted by law)
Requests may be submitted via email.
7. Cookies
Our Platform may use cookies to improve user experience.
Users can modify cookie preferences in their browser settings.
8. Children's Privacy
The Platform is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
9. Jurisdiction
This Privacy Policy is governed by the laws of the State of Illinois.
10. Contact
For questions regarding this Privacy Policy:
Email: seguimientos@tustramitesenmexico.com
Website: www.tustramitesenmexico.com